Pricing

Straightforward pricing.
No surprises.

Common jobs are flat-rate so you know the cost before we start. Everything else is billed by the hour.

Flat-Rate

$75and up

Common jobs priced upfront. You know the cost before we start — no meter running.

  • Fixed price, no surprises
  • Quoted before work begins
  • See full list below
Most flexible

Hourly

$75/ hour

For troubleshooting, business consulting, and anything not on the flat-rate list. 1-hour minimum, billed in 30-minute increments.

  • Billed in 30-min increments
  • Estimate provided upfront
  • Remote or on-site

Nonprofit

20% off

Registered 501(c)(3) organizations receive a 20% discount on all flat-rate and hourly work.

  • Applies to all services
  • No application required
  • Just mention it when you reach out

Prepaid hour blocks available: Purchase 5, 10, or 20 hours upfront at a discounted rate ($65/hr). Hours roll over and never expire. Good for businesses with ongoing IT needs.

Flat-Rate Jobs

Common jobs, fixed prices.

These are the most frequently requested services. Price is per job unless otherwise noted. Jobs that fall outside this list are billed hourly.

New computer setup (Windows or macOS)
$150
New hire IT onboarding (accounts, device, software)
$150
Employee offboarding (access revoke, device wipe)
$100
Printer setup
$75
Wi-Fi router/access point installation
$100
Malware & virus removal
$125
Computer tune-up & cleanup
$100
Backup setup (cloud or local)
$100
Password manager deployment
$75
MFA rollout
$75
Microsoft 365 new tenant setup
$200
Google Workspace new tenant setup
$200
Email migration
$250
VPN setup
$100

Prices are estimates for standard setups. Complex configurations may require additional time billed at the hourly rate — we'll let you know before proceeding.

Common questions

What if my job isn't on the flat-rate list?

Anything not listed is billed at the hourly rate. We'll give you an estimate before starting so there are no surprises.

Do you charge for travel?

No travel fee for locations within King and Snohomish County. For locations at the edge of the service area, we'll let you know in advance.

How does remote support work?

For issues that don't require a physical visit, we connect securely to your computer and work through the problem. Remote sessions are billed at the same hourly rate.

What counts as a nonprofit rate?

Any registered 501(c)(3) organization qualifies. Just mention it when you reach out and we'll apply the discount automatically.

How do prepaid hours work?

You purchase a block of hours upfront at a discounted rate. Hours are drawn down as work is completed. Unused hours roll over — they don't expire.

Do you require a contract or retainer?

No. All work is project-based or hourly with no ongoing commitment required. Prepaid hour blocks are optional.

Ready to get started?

Describe what you need and we'll confirm the price before any work begins.

After 5 IT logo

After-hours IT support when your team needs it most. Serving small businesses and nonprofits throughout the Seattle area.

Service Area

King & Snohomish County, WA
Evenings & Weekends — by appointment

© 2026 After 5 IT. All rights reserved.

After-hours IT support when your team needs it most.