What We Do
IT services for the real world.
We handle the everyday technology that keeps small offices running — all scheduled outside business hours so your team isn't interrupted.
Computer & Workstation
New Computer Setup
Out-of-box to ready-to-use. Includes Windows or macOS setup, email, printers, file access, software installation, and data transfer from your old machine.
Computer Tune-Up & Cleanup
Speed up a slow computer. Remove bloatware, clear startup clutter, run updates, and restore performance.
Malware & Virus Removal
Clean infected machines, remove pop-ups and browser hijackers, and harden the system to prevent reinfection.
Data Recovery & Transfer
Recover files from failing drives and migrate data between computers when upgrading or replacing hardware.
Hardware Upgrades
Add RAM, swap in an SSD, or install additional monitors to extend the life of existing equipment.
Network & Wi-Fi
Wi-Fi Setup & Optimization
Install or upgrade business Wi-Fi, eliminate dead zones, and configure secure guest networks for visitors.
Router & Firewall Configuration
Set up small business routers and firewalls with proper security, VLANs, and remote access where needed.
Network Troubleshooting
Diagnose slow connections, dropped signals, and connectivity issues across wired and wireless networks.
VPN Setup for Remote Work
Configure secure remote access so staff can safely work from home or on the road.
Printers & Office Equipment
Printer Setup & Troubleshooting
Install new printers, fix offline or driver issues, and configure shared printing across the office.
Conference Room & AV Setup
Set up video conferencing hardware, displays, and meeting room tech so it works on the first try.
Email, Cloud & Collaboration
Microsoft 365 Setup & Administration
New tenant setup, user provisioning, mailbox configuration, Teams, and SharePoint/OneDrive setup.
Google Workspace Setup & Administration
Domain configuration, user management, Gmail, Drive sharing, and admin console support.
Email Migration
Move email between providers (Microsoft 365, Google Workspace, hosted Exchange) without losing messages or downtime.
File Sharing & Cloud Storage
Set up secure file sharing for your team using SharePoint, OneDrive, Google Drive, or Dropbox Business.
Security
Multi-Factor Authentication (MFA) Rollout
Add MFA to email, accounting, and other critical accounts to protect against account takeover.
Password Manager Deployment
Set up a business password manager (Bitwarden, 1Password) to retire sticky notes and shared spreadsheets.
Endpoint Protection / Antivirus
Deploy business-grade endpoint protection across all company computers.
Security Assessment
Walkthrough of your current setup with a written report on gaps and recommended fixes, prioritized by risk.
Cyber Insurance Compliance Support
Help you meet the security requirements on cyber insurance applications and renewals.
Backup & Recovery
Backup Setup
Configure automated cloud backup for computers, servers, and Microsoft 365 / Google Workspace data.
Backup Verification & Test Restores
Confirm backups are actually working with documented test restores. Most businesses skip this step until it's too late.
Employee Lifecycle
New Hire IT Onboarding
Computer, email, accounts, software, and access provisioning so new staff are productive on day one.
Employee Offboarding
Revoke access, archive email and files, and securely wipe returned devices when staff leave.
Office & Project Work
New Office IT Setup
Cabling, network, Wi-Fi, workstations, printers, and phone systems for new locations or expansions.
Office Move IT Support
Disconnect, transport, and reconnect technology between locations with minimal downtime.
Cable Management & Cleanup
Organize the mess behind desks, server closets, and network equipment for safety and easier troubleshooting.
Consulting & Ongoing Support
IT Purchasing Recommendations
Vendor-neutral advice on what laptops, printers, and equipment to buy based on your actual needs.
Vendor Coordination
We handle the calls to your internet provider, software vendor, or copier company so your team doesn't have to.
IT Documentation
Network diagrams, password vault setup, and written procedures so your business isn't dependent on one person's memory.
After-Hours Emergency Support
On-call support for evenings and weekends when something critical breaks outside business hours.
Prepaid Support Hours
Discounted blocks of support time (10, 20, 40 hours) for ongoing needs.
Nonprofit Support Plans
Discounted rates and TechSoup product setup for registered 501(c)(3) organizations.
Don't see what you need?
The list above covers our most common requests, but it's not exhaustive. If you have a technology problem at your small office or nonprofit, reach out — we'll let you know if we can help or point you in the right direction.
Ready to schedule?
Evenings and weekends — we work around your team's schedule.